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A product of Vertex Dental Studio

Full-arch case management, start to finish.

ALLONXFLOW is the secure portal licensed dental professionals use to run cases with Vertex Dental Studio. Scans, design files, stage status and the conversation all live on the case they belong to, instead of scattered across email threads.

For licensed dental professionals and their authorized staff. New registrations are reviewed before access is granted.

Case #1042

Full-arch upper

Urgent
  1. Pre-Surgery
  2. Surgery
  3. Prototype Try-InIn progress
  4. Final

Delivery

12 Jan 2026

Files

14 attached

The platform

Everything about a case, on the case.

Practices stop hunting through inboxes and shared folders for the current version of a scan. The portal keeps the record, the files, the status and the conversation together, and tells you when something moves.

Cases by stage

See where the whole caseload sits at a glance.

12Pre-Surgery
7Surgery
18Try-In
5Final

Recent activity

Uploads, messages and status changes as they happen.

  • Design files uploadedCase #1042 · by the lab
  • Scans receivedCase #1039 · 8 files
  • Message on Stage 2Case #1042 · 2 replies
  • Case marked completedCase #1031

Audit trail

A record of who opened and changed what, and when.

  • Dr. Chen opened case #104209:14
  • Lab team uploaded 3 files08:52
  • Dr. Chen submitted case #1043Mon
  • Lab team closed case #1031Mon
Capabilities

What the portal does

Built around how a full-arch case actually moves between a practice and the lab.

  • Case submission

    Register a case with the patient record, the prescription and the stage it starts at.

  • Scan and file exchange

    Upload intraoral scans and case files, and collect finished design files back from the lab.

  • Stage tracking

    Follow a case from pre-surgery through prototype try-in to final, with delivery tracking.

  • Case messaging

    Discuss a case with the lab in a thread attached to the stage it belongs to.

  • Case alerts

    Get an email or text the moment a case is received, files land, or a message arrives.

  • Audit log

    Every open, upload and status change is recorded against the case and the user.

How it works

Four stages, one record

A case keeps its history as it moves. Nothing is re-attached, re-sent or re-explained at the next stage.

  1. Stage 0

    Pre-Surgery

    The practice registers the case, uploads scans and submits the prescription.

  2. Stage 1

    Surgery

    Surgical records go up as they are captured, and the lab picks the case up.

  3. Stage 2

    Prototype Try-In

    Design files come back for try-in, with feedback handled in the case thread.

  4. Stage 3

    Final

    The final restoration ships, with carrier tracking attached to the case.

Comparison

How the portal compares to the usual alternatives

Most practices run cases on email, a shared drive, or a chat app. Here is where each of those stops.

FeatureALLONXFLOWthis platformEmailwith attachmentsShared driveDropbox, Google DriveChat appWhatsApp, iMessage
01Case record, files and conversation in one placeIncludedNot availableNot availableNot available
02Stage tracking from pre-surgery through to finalIncludedNot availableNot availableNot available
03Large intraoral scan and design file transferIncludedNot availableIncludedNot available
04Access scoped so a practice sees only its own casesIncludedNot availablePartialNot available
05Audit log of who opened and changed whatIncludedNot availablePartialNot available
06Alerts when a case changes stageIncludedPartialPartialPartial
07Business Associate Agreement availableIncludedPartialPartialNot available
08Built for dental case workflow specificallyIncludedNot availableNot availableNot available

Included Partial, or depends on setup Not available

Security and privacy

Cases carry PHI. The portal is built for that.

Where we act as a Business Associate or Covered Entity, we apply administrative, physical and technical safeguards to Protected Health Information.

  • Encryption of information in transit
  • Role-based access control
  • Practices see only their own cases
  • Audit logging of access and activity
  • Multi-factor authentication available
  • Business Associate Agreements where required
  • No patient detail in outbound alerts
  • No sale of personal information
FAQ

Questions we get asked

If something is not covered here, the team will answer it directly.

Who can open an account?

Accounts are for licensed dental professionals and their authorized staff. A practice registers with its professional details, Vertex Dental Studio verifies the registration, and access is enabled after review. Patients do not hold accounts.

How long does it take to get set up?

Registration takes a few minutes. Once the practice is verified you can submit your first case straight away — there is nothing to install, and the portal runs in the browser.

Can a practice see other practices’ cases?

No. A practice sees only the cases it submitted. Access is role-based, and every open and change is written to the audit log against the user who made it.

What happens to the files I upload?

Case files stay attached to the case they were uploaded to, available to the submitting practice and the lab team working it. They are retained in line with legal and professional record-keeping obligations, and with the instructions of the Covered Entity on whose behalf they are held.

How does the portal keep me updated?

Email alerts go to the address on your account, and you can add mobile numbers under Notification Settings for text alerts. Both are operational only — a case being received, files landing, a message posted, or a case completing. You control which numbers receive them and can remove one at any time.

Is my practice data secure?

Information is encrypted in transit, access is role-based and audit-logged, and a Business Associate Agreement is available where one is required. Full detail is in our Privacy Policy.

Run your next case in the portal

Request an account with your professional details and Vertex Dental Studio will review it. Already working with us? Sign in and pick up where you left off.

ALLONXFLOW is operated by Vertex Dental Studio. For a medical emergency, contact emergency services — do not use the portal or its messaging features.